Privacy Policy

At Mobility Care Bathrooms, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services.

1. Who We Are

Mobility Care Bathrooms

We supply and install accessible bathrooms and wet rooms throughout cambridgeshire and surrounding areas.

2. What Information We Collect

We may collect the following personal data:

• Your name
• Email address
• Phone number
• Address (for quotes and installations)
• Details about your project or enquiry
• Website usage data (e.g., pages visited, time on site)

We do not collect sensitive health data unless you choose to provide it (e.g., to explain mobility needs during a quote).

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries
• Provide quotes and conduct home assessments
• Arrange delivery and installation
• Send appointment reminders
• Improve our website and services
• Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

• Our trusted installers or contractors (only if necessary)
• IT providers who support our website and systems
• Legal or regulatory authorities if required by law

All third parties we work with are required to protect your data and comply with data protection laws.

5. How We Store Your Data

Your data is stored securely on password-protected systems and/or encrypted cloud storage. We retain your data only for as long as necessary to fulfil your enquiry or installation, and as required by law (e.g. for warranty or tax purposes).

6. Your Data Rights

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to certain uses of your data
• Withdraw consent (if given)

7. Cookies and Website Tracking

We use basic cookies to:

• Improve website performance
• Understand how visitors use our site (via Google Analytics or similar tools)

You can choose to accept or reject cookies using your browser settings or the cookie banner on our site.

8. External Links

Our website may contain links to third-party sites (e.g. product manufacturers). We are not responsible for their privacy practices. Please check their policies separately.

9. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

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Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

Mobility Care Bathrooms

📧 Email: storm@mobilitycarebathrooms.co.uk 

📞 Phone: 07454169288